Introduction

PrimeView Realty is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with UK law, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, address, email address, phone number.
• Financial Information: Bank account details, payment card information.
• Property Details: Information related to property transactions, ownership, and interests.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our services, including property sales, lettings, and management.
• To process payments and manage your account.
• To communicate with you, including sending you updates and responding to your inquiries.
• To perform our contractual obligations to you.
• To comply with legal obligations.
• To improve our services and website.
• For marketing purposes, with your consent.

Legal Basis for Processing

We will only process your personal data where we have a legal basis to do so. The legal bases include:

• Consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Contract: Where processing your data is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: Where we need to process your data to comply with a legal obligation.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

How We Share Your Information

We may share your information with:

• Service providers and business partners who assist us in operating our business.
• Regulatory bodies, government authorities, and law enforcement agencies as required by law.
• Any third party with your consent to the disclosure.

We do not sell or rent your personal data to third parties.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Additionally, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the following rights regarding your personal data:

• The right to access your personal data.
• The right to rectify any inaccurate or incomplete personal data.
• The right to erasure of your personal data.
• The right to restrict the processing of your personal data.
• The right to data portability.
• The right to object to the processing of your personal data.
• The right to withdraw consent at any time (where we are relying on consent to process your personal data).

To exercise any of these rights, please contact us at the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

PrimeView Realty is committed to ensuring that your privacy is protected. If you have any concerns about our privacy practices or wish to make a complaint, please contact us. We will do our best to address your concerns and resolve any issues.